Get the answers to your pressing questions about Orchestra Solutions, and explore our glossary of key payment industry terms.
Most standard payment providers can be integrated within 2-4 weeks. Complex providers with unique authentication or unusual API patterns may take 4-6 weeks. We’ll give you a realistic timeline after reviewing their documentation.
No. New integrations are added to Orchestra at no additional cost. This includes development time, testing, and ongoing maintenance. You pay the same per-transaction rates regardless of which providers you use.
For technical integration, we work with publicly available APIs and documentation. For business relationships (negotiating rates, account setup), you’ll work directly with the provider. We can provide technical guidance for these conversations.
We monitor all integrated providers for API changes and handle updates automatically. Provider API maintenance is included in your Orchestra service – no action required from your development team.
We work with publicly available API documentation. For providers with private or partner-only APIs, you’ll need to facilitate introductions or provide access credentials for development.
Yes, but you’ll need to complete the provider’s application process independently. We can provide technical guidance for these applications, but business relationships are between you and the provider.
Most integrations support both implementation methods. However, some providers with complex authentication flows may initially launch with API-only support, with Library support added later. For the differences between the two here: API vs Library.
We monitor all integrations continuously and handle maintenance automatically. If a provider changes their API unexpectedly, we implement fixes and deploy updates without requiring changes to your code.
Run a transaction through Orchestra’s sandbox, or talk to us about your current processor setup.
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