HotelSync adds Orchestra as a payment option for its booking engine
Belgrade, 17 September 2026. HotelSync, the cloud hotel management platform, and Orchestra Solutions, the payment orchestration provider, today announced a partnership that gives hotels on HotelSync a new way to take payments for direct bookings.
HotelSync gives hotels a property management system, channel manager and booking engine in one platform, with more than 41,000 units on the system. Hotels can already connect a number of payment processors directly. With Orchestra, HotelSync adds one more option that reaches 120+ payment gateways and payment methods through a single connection, so a hotel can process direct bookings through the gateway it already uses, in its own market, even where HotelSync has no direct integration.
Hotels that choose the Orchestra option get 3D Secure authentication handled the same way across every gateway Orchestra connects to. Card data is collected by Orchestra and never touches HotelSync’s servers, which keeps the hotel’s booking engine payments outside PCI DSS scope on the HotelSync side. Orchestra is a PCI DSS Level 1 Service Provider and ISO 27001 certified.
The setup is self-serve. A hotel opens its own Orchestra account, connects its gateway credentials, and enters the account details in HotelSync. HotelSync publishes a step-by-step guide for connecting Orchestra payments to its booking engine (helpdesk.hotelsync.com), so a property can go from signup to live payments without a development project on either side. Hotels on HotelSync are already processing guest payments through Orchestra in production.
When a hotel needs a gateway Orchestra does not yet support, Orchestra adds the integration at no additional cost.
“Building and maintaining a separate integration for every payment provider simply isn’t scalable, especially as our hotels expand into new markets. Orchestra gives us a single connection to 120+ payment gateways and methods, allowing us to offer greater flexibility without adding complexity to the HotelSync platform. For our customers, that means more choice and the freedom to use the payment setup that works best for their market and business,”
said Ilija Milovic, CTO and Co-Founder, HotelSync.
“Hospitality platforms are exactly who we built Orchestra for. HotelSync should not have to build and maintain a payment integration for every market its hotels operate in, and a hotel should not have to change acquirer to use the booking engine it likes. With Orchestra the hotel picks the gateway, HotelSync connects once, and card data stays off the platform entirely,”
said Eyal Nevo, CEO, Orchestra Solutions.
Payment orchestration
One API for every payment provider
Connect to 130+ payment providers through one integration, and add new ones without rewriting your payment code.
About HotelSync
HotelSync is an all-in-one cloud platform for hoteliers and property managers, bringing PMS, Channel Manager, Booking Engine, payments, and reporting into one seamless system. Hotels can manage their operations from any device and automate everyday tasks, while AI-powered insights help them make faster, better-informed decisions on pricing and performance.
Getting started is simple, with fast data migration, free personalized onboarding, and 24/7 support. Recognized by HotelTechReport in 2025 as a top PMS and Booking Engine, HotelSync is trusted by 41,000+ accommodation units worldwide. hotelsync.com
About Orchestra Solutions
Orchestra Solutions has offered payment infrastructure since 2014. Orchestra lets software platforms embed payment processing so their customers can process payments through their own gateway accounts, with one integration covering 120+ payment providers and payment methods. Orchestra is a PCI DSS Level 1 Service Provider and ISO 27001 certified. orchestrasolutions.com
Press contacts
| Company | Contact | |
|---|---|---|
| HotelSync | Aleksandra Petkovic | aleksandra.petkovic@hotelsync.com |
| Orchestra Solutions | Eyal Nevo | eyal@orchestrasolutions.com |
