Payment gateway failover
Payment failover across multiple gateways
When a processor goes down or declines a valid card, Orchestra switches the transaction to a backup gateway in real time.
Works with 130+ providers, including
Stripe
Shift4
Nuvei
How Orchestra failover works
Every failed transaction is lost revenue. Fail over to one of 130+ alternatives instead.
Before Orchestra
Single gateway risk
- All transactions depend on one processor
- Processor downtime means lost sales
- Network issues cause payment failures
- High decline rates with no fallback
- Manual intervention during incidents
- Revenue loss during outages
With Orchestra failover
Payments keep moving
- Automatic fallback gateway system
- Real-time failure detection
- Instant retry through alternate processors
- Improved authorization rates
- Zero manual intervention
- Maximum revenue protection
Failover happens in milliseconds, not minutes
Intelligent failover with no code changes
For each transaction, name the primary PSP and an optional list of backups. Orchestra monitors gateway health and reroutes failures without customer action.
The same security on every route
Primary and backup gateways run under the same standards: PCI DSS Level 1, PSD2 strong customer authentication, bank-grade encryption and secure tokenization.
Maximize revenue with automatic failover
Turn payment infrastructure from a liability into an advantage.
What teams are saying
“During a four-hour outage at our primary processor, checkout kept running through backup routing. Travelers never noticed.”
Head of payments
eSIM provider, 180+ countries
What failover protects
130+
backup processors to choose from
<50ms
average routing decision
8-12%
higher approval on retried payments
0
manual steps during an outage
What teams say about failover
Healthcare SaaS
“Consolidating onto one integration cut our payment-related development overhead by about half. The team works on healthcare features again.”
Engineering lead
Practice management platform, 2,800+ clinics
eSIM provider
“During a four-hour outage at our primary processor, checkout kept running through backup routing. Travelers never noticed.”
Head of payments
Connectivity in 180+ countries
Hotel marketing company
“We offer guests 40+ local payment methods without building a single regional integration ourselves.”
Head of product
Direct booking platform for hotels